Conditions d'utilisation — Rinck

Conditions d'utilisation


These sales terms and conditions (hereinafter the “Sales Terms”) apply to all sales contracts, to the exclusion of all other terms that are not otherwise expressly contemplated herein. These Sales Terms are applicable to all sales contracts:

  • concerning one or more goods (hereinafter the “Product” or “Products” sold on the website (hereinafter the “Website”) by the company Rinck Décoration (hereinafter “Rinck”), SAS (Société par actions simplifiée, a simplified joint-stock company), with capital of €30,000, with registered offices at 21 avenue Daumesnil, 75012 Paris, France, and registered under the number 891 193 328 with Paris Registre du Commerce et des Sociétés (trade and company register).
  • and concluded with any Internet user (hereinafter the “Client”) that has connected to the Website and wishes to make an online purchase for delivery anywhere in the world. These Sales Terms set forth the rights and obligations of Rinck and the Client, to the exclusion of any other document, in particular the Sales Terms and Conditions applicable to sales in stores or through other sales and distribution channels. These Sales Terms will have precedence over any other document.

The sales contract for one or more Products consists of:

  • these Sales Terms and,
  • the order confirmation received by the Client via email.



These Sales Terms can be reviewed on the Website in accordance with the provisions of Article 1125 of the French civil law, the Code Civil.

These Sales Terms are formally accepted on the Website through a positive double click by the Client confirming s/he has read and understood the Sales Terms when confirming her/his order. The act of placing an order on the Website therefore implies the Client’s full and unreserved acceptance of these Sales Terms.

In the absence of such acceptance, no order can be finalized and no Product can be purchased by the Client.

The Client acknowledges being fully informed of the fact that her/his agreement to the content of these Sales Terms does not require her/his handwritten signature on this document, but instead is confirmed solely by her/his act of placing an order.

The Client has the option of saving, such as by downloading or bookmarking, and reproducing these Sales Terms.




Rinck reserves the right to modify these Sales Terms at any time. The version of the Sales Terms applicable to the sale will be the one in force and online when the Client places the order.


The purchase of Products marketed by Rinck does not constitute one of the actes de gestion de la vie quotidienne (acts of managing everyday life) per the meaning of the provisions of Article 1145 of the French Code Civil. Consequently, the Client declares having the capacity to enter into a contract per the terms and conditions set forth below, meaning s/he is either an emancipated minor or is of legal adult age (in France, meaning 18 years of age) and therefore not protected per the meaning of Article 425 of the French Code Civil.



The Client places her/his order per the specifications displayed on the Website. The Client’s order will be considered by Rinck to be completed upon acceptance of the means of payment by the Website or, in the event of payment by wire transfer, the receipt of funds.


When ordering, the Client agrees to provide the information requested of her/him and, by providing this information, attests to the accuracy and veracity of these details. Rinck cannot be held responsible for any input errors by the Client and any resulting delivery delays or errors.

To ensure the security of online transactions and to prevent fraud in payment method, Rinck reserves the right to verify the information entered when an order is placed. Consequently, Rinck may contact the Client, by telephone or by e-mail, to request one or more supporting documents.

This request will result in the order’s processing being suspended while such supporting documents are sent by email or post.

Should the Client not comply with or respond to the request to furnish the supporting documents, or should such documents not meet Rinck’s requirements, Rinck may cancel the order. The Client will receive no remuneration in the form of damages for such cancellation: The Client will only be refunded any sums already paid.


All items are payable in full by the Client at the time of order.

  • Payment can be made by secure debit or credit card (Visa, Carte Bleue, Mastercard, American Express).
  • Rinck reserves the right to refuse accept foreign debit or credit cards.


The order is binding for the Client upon her/his confirmation of the order, subject to implementation of Article 8: “Right of Withdrawal.”

Approval of the order by the Client and payment for said order will lead to the Client’s receipt of a confirmation email sent by Rinck to the email address provided by the Client.

The data communicated by the Client and logged by Rinck during placement of the order constitutes proof of the transactions between the Client and Rinck.

Information relating to the order is subject to computerized data processing for which Rinck is responsible, in accordance with the provisions of Article 11 of these Sales Terms.


In the confirmation email s/he receives, the Client will be informed of the approximate delivery time of her/his order. Once the Client’s order is logged and scheduled by our workshops (in the days following the Client’s placement of the order), the Client will then receive a new, more exact deadline. Please note that delivery deadlines may vary depending on order volume and the time of year.


The order is binding for the Client upon her/his online confirmation of her/his order, subject to the implementation of Article 8 “Right of Withdrawal.”

Any cancellation request must be made using the email address

Refunds for the order will be made in no more than fourteen (14) days.


Upon receipt of the order confirmation email sent by Rinck, the Client may monitor the status of her/his order and its delivery by clicking on “MY ACCOUNT” then “MY ORDERS” on the Website.



None of the items shown on the Website are kept in stock. Every Product is made especially for each Client after confirmation of her/his order. Should the Client order a Product or Products that are manufactured and/or finished per the Client’s specifications, the Client may not ask that such order be cancelled per Article L 221-28 of French Code de la consommation (consumer code) which rules out any recourse by the Client to the Right to Withdrawal.


The Products available for online sale are those displayed on the Website. The Products are described by Rinck on the Website with the greatest possible accuracy through product description sheets and photographs. Rinck nevertheless hereby informs the Client that, despite the greatest care given this information, the photographs cannot be taken as exact representations of the Product being sold, especially with regard to colors and materials. There may be differences between the images and the actual Product due to the color quality of the photographs, the difficulty of displaying on a screen an exact rendering of the texture or color of the materials, or technological processing of the image, and this list of potential difficulties is not exhaustive. These differences cannot, under any circumstances, be interpreted as lack of conformity and/or lead to cancellation of the sale, and Rinck shall in no circumstances be held liable.

Any order constitutes the express and irrevocable acceptance of the description of the Product(s).


As set forth in Article 6.1 above, all Products are manufactured after confirmation of the order, which involves an estimated delivery time of which the Client is informed on each product description sheet.

The Client hereby acknowledges and accepts that, in accordance with Article L 216-1 et seq. of the French Code de la consummation (consumer code), the Client has the option of terminating the contract by registered letter with acknowledgment of receipt or in writing on another durable medium, if after having enjoined, by the same terms and methods, Rinck to make the delivery or provide the service within a reasonable additional time, the latter has not yet performed this service or made the delivery within this time.

Rinck will refund the cost of the order within fourteen (14) days of the date on which the contract was denounced.

Rinck shall in no circumstances be held liable for the unavailability of the Product(s). 


The prices shown on the Website are in euros, and are understood to include all taxes (indicated by “TTC” or “including tax”), including the VAT (Value-Added Tax) that is applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the Products.

Product prices shown on the Website do not take into account delivery and installation costs, which will be invoiced in addition to the Product(s) sales price (delivery and installation costs are shown on the Website and the Client is informed of these costs when ordering), not including any exceptions, which will be indicated on the Website where applicable.

The Products are invoiced at the price in effect on the Website at the time the order is placed by the Client. Rinck reserves the right to modify its prices at any time, without notice, while the price displayed when the Client places her/his order will not be subject to any modification.